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Royal Bank of Scotland



Review overview for Royal Bank of Scotland

Current ratings: 15 Average: RatingRatingRatingRatingRating (4.1) Recommendations: 80%
Staff courtesy RatingRatingRatingRatingRating (3.21) Promptness of service RatingRatingRatingRatingRating (2.98)
Efficiency of service RatingRatingRatingRatingRating (3.43) Competitiveness of charges/rates RatingRatingRatingRatingRating (3.29)
Online - Content/organization of site RatingRatingRatingRatingRating (3.93) Online - Reliability/speed of site RatingRatingRatingRatingRating (3.93)
Online - Ease of applying for products RatingRatingRatingRatingRating (3.81) Online - Investment tracking RatingRatingRatingRatingRating (4.05)
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15 Ratings for Royal Bank of Scotland

Rating Review Helpfulness Date Member
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Review from lannyDu, June 2006

Pros: You'll never need to visit your bank again .

Cons: Security errors when they arise .

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Be the first to comment on this review! 12.06.2006
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Review from ellsworthBo, June 2006

Pros: Very secure service, good range of functions

Cons: Lengthy setup/first log - in process

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Be the first to comment on this review! 06.06.2006
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Review from giuseppeOr, April 2007

Pros: Competitive accounts

Cons: High charges, unhelpful staff

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Be the first to comment on this review! 18.04.2007
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Review from , March 2006

Pros: Good variety of accounts

Cons: I have no regrets about not working for them anymore

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Be the first to comment on this review! 20.03.2006
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Review from , February 2006

Pros: Brilliant online banking

Cons: too many !  !

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Be the first to comment on this review! 20.02.2006
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Review from dessieAr, June 2006

Pros: Range of products, staff can be helpful

Cons: lack of communication

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Be the first to comment on this review! 02.06.2006
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Review from , May 2006

Pros: 100%, reasonable rates, MIG(MAP) can be added to loan

Cons: fees, long time to do valuation

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Be the first to comment on this review! 11.05.2006
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Review from charletteOs, June 2007

Pros: Respectable company

Cons: Not always competitive

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Be the first to comment on this review! 19.06.2007
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Review from , January 2006

Pros: All round a great service

Cons: None really

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Be the first to comment on this review! 16.01.2006
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Review from fannyOl, February 2007

Pros: On balance, service received has been adequate

Cons: mindless bureaucracy when it counted

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Be the first to comment on this review! 20.02.2007
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